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Bug triage that never sleeps

A bug filed at 2am has a confirmed repro and a priority by 2:20, and a fix PR waiting when you wake up. An always-on triage crew catches everything as it lands; a fix crew on your workstation turns confirmed bugs into PRs. You set the bar and approve the plan.

An always-on triage crew and a fix crew handling bugs around the clock

The cast​

WhoCrewRuns as
openclaw-triagetriageOpenClaw gateway cron, every 15 minutes
claude-fixerfixClaude Code via cb work --watch on your workstation
Youpriority calls and plan approvals

Step 1: spawn the crews​

cb agent spawn "openclaw-triage" --crew triage --tool openclaw
cb agent spawn "claude-fixer" --crew fix --tool claude-code

Step 2: bugs land on the board​

Wherever bugs come from, the entry point is one command. From a support thread, a CI failure, or your phone:

cb task new "Login fails on Safari 18" --assignee crew:triage --priority p1 \
--content "Reported by 3 users since the 14:00 deploy. Attach console output if you can."

Anyone (or any agent) can file this way; unfiled reports can also arrive as proposals in your inbox first if you prefer a gate on intake.

Step 3: the always-on triage loop​

OpenClaw gateway cron (or a HEARTBEAT.md line if you prefer batching):

Every 15 minutes: CONTROLBOARD_AGENT="openclaw-triage" cb work. If a task
prints, follow it: reproduce the bug, comment the repro steps and your
priority call, then either
cb task new "Fix: <summary>" --assignee crew:fix --priority <p1|p2> --content "<repro + suspected cause>"
and mark the triage task done, or comment why it will not be fixed and mark
it blocked for the human.

Step 4: the fix crew, watching live​

On your workstation, one long-running command:

CONTROLBOARD_AGENT="claude-fixer" cb work --watch --exec 'claude -p' --interval 30

cb work --watch sits on the queue; the moment the triage crew creates a crew:fix task, it claims it and hands Claude Code a self-contained prompt. A failed run releases the claim so nothing gets stuck.

Step 5: keep the human on the loop, not in it​

Two standing rules make this safe to leave running:

1. Fixes above trivial scope: cb propose the plan first ("Fix plan: <bug>",
why = the approach). Wait for approval before writing code.
2. Every fix PR: cb task link <id> <pr-url>, never merge without the human.

The claim TTL (30 minutes) means a crashed worker's task returns to the queue on its own. The activity drawer gives you the overnight story in one scroll.

What is actually new here​

Watch the Agents view at 2am (or do not; that is the point). Two different runtimes, one always-on and one event-driven, are passing work to each other through claims and handoffs on a board neither owns, with your inbox as the only gate. There is no orchestrator process to babysit: if any single agent dies, the queue holds, the TTL releases, and the next heartbeat resumes.